index_B

[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z]

bad design  [See also cognitive friction]
    acceptance of 
    ATMs
        confirmation messages  2nd 
    blaming users  2nd  3rd 
    calendar software  2nd 
    causes  2nd  3rd 
    confirmation dialog boxes  2nd 
    costs  2nd  3rd  4th 
        business software  2nd 
        loss of market share  2nd  3rd 
        narratives about  2nd  3rd  4th  5th  6th  7th 
        opportunity cost  2nd 
        prototyping  2nd 
    effects
        alarm clock  2nd 
        ATMs  2nd 
        digital cameras  2nd  3rd  4th 
        employability  2nd 
        IFEs  2nd  3rd 
        navigational computers (airplanes)  2nd 
        Porsche Boxster  2nd 
        productivity loss  2nd  3rd  4th 
        techno-rage  2nd 
        USS Yorktown  2nd 
    email  2nd  3rd 
    file systems  2nd  3rd  4th 
    reaction to  2nd 
    scheduling programs  2nd  3rd 
    technology as solution for 
    VCRs  2nd  3rd 
bargaining  [See feature list bargaining]
behavioral design 
bell curve of skill levels  2nd  3rd  4th  5th 
Betsy (Elemental Drumbeat persona) 
Bezos, Jeff  2nd 
Bjerke, Carolyn 
Blair, Alice 
blaming the user  2nd  3rd  4th  5th 
bloatware 
blueprints
    design documentation as  2nd  3rd  4th 
blueprints as product descriptions  2nd 
Borland International  2nd 
Borque, Michel 
boundary conditions 
brick towers, programs as  2nd 
Bronson, Po  2nd  3rd  4th  5th  6th 
Brooks, Frederick  2nd 
browser-based software  2nd 
building design teams  2nd 
business software  2nd 
businesspeople
    role of  2nd 
buyer personas  2nd