[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] "brains" versus "gray hair" (consulting) 2nd "clinical vortex" "computer literate" "dog's breakfast" "elastic users" 2nd "expect what you inspect" "feature list bargaining" programmer's role in "fudgability" of software 2nd 3rd 4th 5th "gray hair" versus "brains" (consulting) 2nd "Homo logicus" 2nd 3rd 4th 5th 6th 7th 8th 9th "inflecting the interface" "Jetway Test" 2nd "jocks", programmers as 2nd 3rd 4th "less is more" philosophy 2nd 3rd 4th "line of death" ("feature list bargaining") "mud-hut design" 2nd "painting the corpse" 2nd "playing devil's advocate" "polite" design "polite" software characteristics of 2nd "fudgability" 2nd 3rd 4th 5th anticipation of needs 2nd common sense deferential role 2nd instant gratification perceptiveness personalization 2nd presentation of choices 2nd 3rd providers of information responsiveness 2nd self-confidence 2nd taciturn about problems 2nd trustworthiness well-informed 2nd politeness versus humanness 2nd 3rd "pre-production" phase design as 2nd 3rd "pretend it's magic" exercise Logitech ScanMan case study 2nd 3rd "redlining" "riding the tiger" "scar tissue" in programs 2nd "seat at the table" design teams "Seven Habits of Highly Engineered People" 2nd "shopping lists" of features "skin in the game" 2nd 3rd interaction designers "software apartheid" "stinking gods among men" "teaching dogs to be cats" "user friendly" "wet dogs" "skin in the game" 1-Click interface (Amazon.com) 2nd 3Com's PalmPilot 3M Post-It Notes |