backup, data, 39
bandwidth speed, usability considering, 133
reasons for, 133
basic content, 46
behavior, sites
heuristic evaluation, usability, 112
benefits, ROI assessing, 29
tangible/intangible, 29
biometrics, authentication, 215
fingerprint scanners/other devices, using, 215
vendors, listing, 215
blogs (web logs), 181
resources, 181
boardroom/resource booking engine, 78
developing intranet containing, 78
box model, CSS, 66
browser compatibility problems, 66
brainstorming sessions
overgrown intranet, re-developing, 260
branding intranet, 65
easier rebranding if CSS used, 65
marketing intranet, 238
naming intranet and, 233
brochure content (text & images), 73
developing intranet containing, 73
broken/expired page links, detecting/fixing, 153
automatic link checkers, using, 153
drawbacks, 153
CMS, using, 166
'browser wars', 58
web standards, W3C enforcing, 58
browsers, web, 55
accessibility, 60
PNG/SVG browser support, plug-ins required, 61
CMS browser compatibility, ensuring, 173, 176
default home page, setting to intranet URL, 237
DOM Javascript & XML support, 68
handheld devices, 300
remote offline access, browser detection for, 301
IE as top browser, 57
microsites, 62
selecting, 56
considerations, 56
decision making process, 57
installing new/upgrading existing, 56
separating content/presentation/functionality, advantages, 65
re-branding site, 65
single browser, designing for, 65
CSS, using, 67
DOCTYPE, choosing, 66
web standards, 57
code compliance, advantages, 58
BSD (Berkeley Software Distribution), see Linux.
business/user steering groups, ROI managing, 21
business goals/intranet functionalities, setting, 26
troubleshooting problems, 25
business-critical applications, 14