“I Don't Know!” answers, questions yielding, 22–23, 22
ice cubes, misshapen, 113
icons
on buttons, 76–77, 77
deleting from desktop, 62–63
for idioms, 10
ideal programmers, 305–306
idioms, 9–11
desktop, 11–13, 12
vs. metaphors, 44
in Visual Basic, 13–16, 15–16
Ignore buttons, 83
images
on buttons, 76–77, 77
on menus, 124–125, 124
important people, 304
indexes
for online help, 289
in PDF documents, 260, 291, 292
industry standards, 259–260
information
accessibility of, 109–110
vs. data, 137–139
inheritance in OOP, 232
Inmates Are Running the Asylum, The, 324
installing software, 280
custom options in, 285–286, 286
installer operations in, 280–282
reinstalling, repairing, and removing, 284–285
standard choices in, 282–284
user information in, 287–288
InstallShield installer, 281–282
instant updates, 55–56
instrumentation, 177
Interactions and Interactions Online group, 323
interest charges on credit card statements, 144
interesting training sessions, 299
interfaces, user. See UUI (Useable User Interface)
Internet access in training sessions, 297
Internet connections in Web interface, 158–159
intuitive software, 6–8, 7
invisibility of software, 5, 10
Invisible Computer, The, 324
invisible programs, running in background, 181–183
italics toggle, 40–41