Cabinet Office, and mentoring 4, 27
case study 106
career(s) 14, 33, 39, 84, 149, 171
development of 30-1, 70, 115
outcomes 6, 14
case for mentoring see business case for mentoring; making the case for mentoring
case studies 80, 81, 106, 107, 135-7, 145-8, 152-5, 160-4
change and change management 3
choosing a mentee see selection of mentees
choosing a mentor see selection of mentors
coaching 11, 15, 17
and mentoring 3-4, 11, 22, 23-4, 28, 152
four basic styles of 23
communication(s) 28, 48, 51
improved/better 28, 31, 33-4
situational 51
competencies of a mentee ix, 132
competencies of a mentor ix, 48-53, 132
the ten 48-53
confidentiality issues 72-3
corporate culture, management of 32-3
cost-benefit of mentoring see mentoring, cost-benefit of
counselling/counsellor 3-4, 11, 15, 17, 19, 24-5, 152, 173
Crime Concern, and mentoring 5
cross-gender relationships in mentoring 70, 74, 143-4