Verifying Implementation

GP 2.9 Objectively Evaluate Adherence

Objectively evaluate adherence of the organizational process performance process against its process description, standards, and procedures, and address noncompliance.

Elaboration

Examples of activities reviewed include the following:

• Establishing process performance baselines and models

Examples of work products reviewed include the following:

• Process performance plans

• Organization's quality and process-performance objectives

• Definitions of the selected measures of process performance

GP 2.10 Review Status with Higher Level Management

Review the activities, status, and results of the organizational process performance process with higher level management and resolve issues.

GG 3 Institutionalize a Defined Process

The process is institutionalized as a defined process.

AUTHORS' NOTE: This generic goal's appearance here reflects its location in the continuous representation.