| Writing a book about troubleshooting Novell eDirectory requires not only knowing the current information that needs to be put into print but also knowing the people who can either provide or nudge us in the direction of the correct information. Without the people behind the NDS/eDirectory codes and our backline support contacts at Novell Product Support Forums and Novell Developer Support Forums, much of the information in this book would not have come to light. We appreciate the backing we received from the various groups at Novell. In particular, we thank Paul Reiner (who told us NDS was a "slam-dunk" so many years ago), DeAnne Higley, Gary Hein, and especially David Smith, for their insights into the inner workings of the earlier versions of NDS. Giant hugs go to Pam Robello and Jenn Bitondo, our backline contacts at Novell Product Support Forums, for having much patience in answering many of our stupid questions ("can't we just FDISK it instead of doing it the long way using DSRepair?") and being sympathetic when listening to all our whining ("why does this stupid thing do that?!"). We're grateful that Kim Groneman (Chief Grasshopper Herder, Novell Product Support Forums) and John Cox (Chief Grasshopper Herder, Novell Developer Support Forums) tolerated our disappearance from the forums for days at a time when we were busy meeting the book schedule. Deep appreciation goes to our fellow sysops, both in the Novell Product Support and Developer Support Forums, for putting up with our lack of appearance and picking up the slack during this project. The folks at Novell Press who were involved with this project provided much-needed guidance throughout the project. Emmett Dulaney, our development editor, did an outstanding job in providing the much-needed prodding, shaping, and formatting of the book. Additional thanks to George Nedeff and Kitty Jarrett for keeping the project moving and on track for us. It has been a number of years since the first edition of Novell's Guide to Troubleshooting NDS was written. However, this second edition, which contains updated information about eDirectory and cross-platform coverage, would never have gotten off the ground if not for our acquisitions editor, Jenny Watson, for recognizing the need for this book and for finding Warren Wyrostek as our technical editor. If it weren't for Warren's careful combing through the manuscript for errors and scrawling detailed comments and helpful suggestions, the technical content of this book would resemble Swiss cheese! Peter would like to thank to his dad and mom for stocking the fridge with brain food and Coke for his late-night (or early-morning, depending on your time zone) writing marathons and not just sliding pieces of cold pizza under the office door! He also thanks SAB for not calling him a "glutton for punishment " this time around because he didn't ( forgot to?) tell her about writing this book until it's done. Finally, Peter appreciates Tasha (www.unionvilledogs.ca/tasha.htm), his beloved Golden Retriever, for tagging along for long walks in the knee-deep snow when he needed to do some thinking and tirelessly listening to all his complaints about book deadlines. (Here's a cookie, Tash!) |
