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Chapter 1: Typhoon: A Fable
USABILITY TEST SESSION TRANSCRIPT
Chapter 3: Balancing Needs Through Iterative Development
Usability and Design
Chapter 5: The Research Plan
SAMPLE SPORT-i.COM STAKEHOLDER LIST
USER EXPERIENCE GOALS AND QUESTIONS FOR SPORT-i.COM
A PRIORITIZATION EXERCISE
GOALS FOR SPORT-i.COM REWRITTEN AS RESEARCH QUESTIONS
CHOOSING AMONG THE TECHNIQUES
RESEARCH DATES
Chapter 6: Universal Tools: Recruiting and Interviewing
EVENT SCHEDULING PROFILE
EVENT SCHEDULING RESEARCH PROFILE
Target Audience
Choosing an Incentive
"Snow Days"
Videotaping Interviews
Chapter 7: User Profiles
EXAMPLE GROUPS THAT NEED TO PARTICIPATE IN PROFILING
"This Is Not Quackery"
The Guerilla Method
Chapter 8: Contextual Inquiry, Task Analysis, Card Sorting
Artifacts
Video Recording
Guerilla Task Decomposition
Checking for Diagram Validity
Card Sorting to Prioritize
Chapter 9: Focus Groups
A SAMPLE FOCUS GROUP RECRUITING PROFILE
How to Create a Seating Order
A Feature Buying Exercise
FOCUS GROUP OBSERVER INSTRUCTIONS
SAMPLE TOP-LEVEL CODES FOR AN INSURANCE FOCUS GROUP
Chapter 10: Usability Tests
A Feature Prioritization Exercise
Estimating Task Time
FORK TASKS
USABILITY TEST OBSERVER INSTRUCTIONS
MARLON'S TASK PERFORMANCE
TASK PERFORMANCE TIME MEASURES
2x Video Decks Are Cool
Chapter 11: Surveys
SAMPLE SURVEY QUESTION GRID
OPINION OF FEATURES BASED ON LENGTH OF TIME ON THE WEB
Free Web Survey Tools
Form Tricks
APPROXIMATE SAMPLE SIZES (ASSUMING 5% STANDARD ERROR, 95% CONFIDENCE, AND NORMAL VARIATION)
Random Selection JavaScript
How to Deal with Missing Data
Chapter 12: Ongoing Relationships
Self-Reporting
CCCORP USER ADVISORY BOARD CHARTER
RESPONSIBILITIES AND STRUCTURE OF THE USDA USER ADVISORY BOARD CHARTER
Chapter 13: Log Files and Customer Support
Coding Software
TYPICAL ACCESS LOG ELEMENTS
Log Analysis Ethics
A Note About CRM
Chapter 14: Competitive Research
Benchmarking
Chapter 15: Others' Hard Work: Published Information and Consultants
PARTIAL TARGET AUDIENCE PROFILE
Some Free Internet Resources
SAMPLE RFP
GUIDELINES FOR MANAGING SPECIALISTS
Chapter 17: Reports and Presentations
Newspaper Style
Executive Summary
Procedure
Evaluator Profiles
Leah
Observations
Conclusion
Interesting Quotations
Chapter 18: Creating a User-Centered Corporate Culture
Prepare for Failure
SOME TYPICAL WEB SITE METRICS
SOME SPORT-i.COM METRICS
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Table of content
Real-World .NET Applications
ISBN: 1558609237
EAN: 2147483647
Year: 2002
Pages: 144
Authors:
Budi Kurniawan
BUY ON AMAZON
Inside Network Security Assessment: Guarding Your IT Infrastructure
Risk Assessment Best Practices
Risk-Assessment Methodologies
Performing the Assessment
Typical RFP Procurement Steps
SIRT Incident Report
Cisco IOS in a Nutshell (In a Nutshell (OReilly))
Virtual Terminals (VTYs)
Sample Legacy DDR Configurations
Dialer Interfaces (Dialer Profiles)
Securing Enable Mode Access
Quick Reference
Java How to Program (6th Edition) (How to Program (Deitel))
while Repetition Statement
Loading, Displaying and Scaling Images
Self-Review Exercises
Printing with Field Widths and Precisions
Formatting Output with Class Formatter
Data Structures and Algorithms in Java
Reference Types
Binary Search
B-Trees
A.10. Coding Conventions
C.5. Upper Limit on Sum of a Function
After Effects and Photoshop: Animation and Production Effects for DV and Film, Second Edition
Basic ImageReady Animation, Tweening, and Layer Styles
Photoshop Layers and After Effects
3-D Layers from Photoshop Layers
Static Matte Painting in Photoshop
Making Movies from Stills
802.11 Wireless Networks: The Definitive Guide, Second Edition
Why Wireless?
Management Frames
OFDM PLCP
Windows 2000
Apple AirPort
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