Quality Assurance (QA) and the EPG


EPG and PAT Member Qualifications

The members of these groups need to be motivated. We do not want lazy, dead-weight individuals who are just waiting for retirement to come; neither do we want "BSers." A BSer is a person full of himself who talks a good game but cannot deliver on his promises. An EPG or PAT needs imaginative self-starters with a wide-range of experience. Experience can include working in different jobs within the organization (which shows how such things as roles, duties , and other organizational departments fit together) and also working at other companies. This diversity provides other perspectives that may prove useful in your organization. Because writing will be such a large part of this effort, people who are able to write and like to write should be approached. Another big selling point for implementing the procedures written is if they were written by respected members of the organization (technically respected, as well as the movers and shakers).

How many people should be on an EPG? The SEI has published 1 to 3 percent of your organization. If you are in a large organization, that may be too many. If you are in a small organization, that may be too few. We find that between five and ten motivated people usually work well. However, they have to be prepared to write procedures and do work not just review and comment on the work other people have produced.

Sometimes, to get buy-in, the director of this effort will recommend EPG and PAT members for political reasons. If you must, you must. However, buy-in does not come from politics; it comes from doing something good that makes life easier in the workplace. If forced to choose, choose quality over quantity, and talent over politics. Remember: you will never get total, 100 percent buy-in.




Interpreting the CMMI(c) A Process Improvement Approach
Interpreting the CMMI (R): A Process Improvement Approach, Second Edition
ISBN: 142006052X
EAN: 2147483647
Year: 2005
Pages: 205

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