The statement of work defines the scope of the work and a general view of how the work is to be accomplished, including a general workplan and staffing assignments. The following is a sample outline of a statement of work, again from one of our previous engagements (with a little help from the RUP).
The statement of work becomes a contract between the IT group and the user department. It is also the tool that is used to define a contract between a consulting company and a customer. |