The purpose of the environment workflow is to support the development organization with both processes and tools. This support includes the following:
Tool selection and acquisition
Set up tools and configuration of tools to suit the organization
Process configuration
Process improvement
Technical services to support the process: the information technology (IT) infrastructure, account administration, backup, and so on
Some of the activities related to process implementation and configuration are described in Chapter 17, Configuring and Implementing the Rational Unified Process.