Summary

In this chapter, you learned about the proper methods of troubleshooting-network problems. In the first section, you learned the proper method to start to fix any network problem by eliminating what the problem is not. You learned how to narrow the problem down to its essentials and therefore further define it.

Next, you learned a systematic approach to troubleshooting, using an eight-step troubleshooting model to troubleshoot almost any problems you may encounter on your network. After that, you learned about several resources that you can use to help you during the troubleshooting process. You learned about the websites and other support tools available for most vendors’ products.

Finally, you learned a few troubleshooting tips that will help make the troubleshooting process go more smoothly. As you venture out into the “real world,” keep these tips in mind, as they will help make you an expert troubleshooter.