Index_S

S

security 99, 114

self-perceived technological competence (SPTC) 200, 209

self-service technologies (SSTs) 94

seller feedback ratings 149

seller information 152

sequential elimination 45

sequential pattern discovery 58

server log files 226

service expectations 97

service quality dimensions 98

shareable product asset 22

site depth 233

site navigation 237

skill acquisition 131, 139

sociability 173

social constructionist-critical theory 69

social constructionists 74

social oracles 1

software agent 2

spam 38, 212

supra-individual cognitive systems 7