About the Author

Joe Kraynak has taught hundreds of thousands of novice computer users how to master their computers and their software. His long list of computer books includes The Complete Idiot's Guide to Computer Basics , Using and Upgrading PCs , CliffsNotes Buying Your First PC , More Easy Windows 98 , and The Complete Idiot's Guide to Microsoft Office XP .

Joe graduated from Purdue University with a bachelor's degree in creative writing and philosophy and a master's degree in English literature. After college, Joe spent several years as a technical writer and trainer, designing training programs and writing manuals for various manufacturing plants throughout the state of Indiana. Joe's extensive computer and training experiences have helped him develop a knack for making computers, software, and the Internet more easily accessible to beginning users.