Novell GroupWise 7 Administrator Solutions Guide

ISBN: 0672327880
EAN: 2147483647

Year: 2003
Pages: 320

Authors: Tay Kratzer

BUY ON AMAZON

Novell GroupWise 7 Administrator Solutions Guide
Table of Contents
Copyright
About the Authors
Acknowledgments
We Want to Hear from You
Reader Services
Introduction
Part I: Architecture
Chapter 1. GroupWise Architecture: Basics
Understanding a Basic GroupWise 7 System
Other GroupWise Objects and Services
The Evolution of GroupWise
For More Information
Summary
Chapter 2. Creating a GroupWise System
Installing GroupWise
Creating a GroupWise System
Creating the GroupWise Primary Domain
Summary
Chapter 3. Understanding the GroupWise Directory
GroupWise Directory Components
The GroupWise Domain Database
The GroupWise Post Office Database
Summary
Chapter 4. Understanding the GroupWise Information Store
The Post Office Directory Structure
The Core of the Messaging System
The User and Message Database Relationship
The GroupWise Document Management System
Document Reference Relationships
For More Information
Summary
Part II: Administration Interface
Chapter 5. Working with GroupWise Objects
The GroupWise View
Viewing the Domain Object
Viewing the Post Office Object
Configuring Library Objects
Administering User Objects
Understanding Resource Objects
The Distribution List Object
Summary
Chapter 6. Using GroupWise System Operations
Accessing System Operations
Changing Connections with Select Domain
System Preferences
eDirectory User Synchronization
Creating a Custom eDirectory Attribute and Using Admin-Defined Fields
Creating a Mobile Phone Entry in the GroupWise Address Book
Pending Operations
Addressing Rules
Time Zones
External System Synchronization
Software Directory Management
Using Restore Area Management
Internet Addressing
Trusted Applications
LDAP Servers
Global Signatures
Summary
Chapter 7. GroupWise Utilities and Diagnostics
The GroupWise Utilities Menu
Client Environment Options
Client Send Options
Understanding the Architecture Behind the Client Options Interface
Using Client Options to Lock Down the GroupWise Archive
Expired Records
Email Address Lookup
The Synchronize Tool
User Move Status
Link Configuration
Document Properties Maintenance
The New System Tool
GWeDirectory Association
GroupWise Diagnostics
Summary
Part III: Agents and Clients
Chapter 8. Configuring the Post Office Agent
Loading the POA
Configuring the POA
Monitoring and Configuring the POA at the Console Screen
Understanding the Agent Log
Best Practices
Summary
Chapter 9. Configuring the Message Transfer Agent
Loading the MTA
Link Configuration and the MTA
Message Transfer Agent Console Commands
Notable MTA Commands and Switches
Understanding the MTA Log
Configuring the MTA to Support Live Remote
Best Practices
Monitoring Your MTA Through a Web Browser
Summary
Chapter 10. Installing and Configuring the GroupWise Internet Agent
GWIA Architecture
Installing the GWIA
Loading the GWIA
Understanding GWIA Configuration Files
Configuring the GWIA
Configuring Access Control
Understanding the GWIA
Understanding the GWIA Log
Configuring Dial-Up Internet Access
Monitoring the GWIA Through a Web Browser
GWIA Configuration Files
Best Practices
Summary
Chapter 11. Installing and Configuring GroupWise WebAccess
Understanding WebAccess Architecture
Installing the GroupWise WebAccess Gateway
Loading the GroupWise WebAccess Agent and Application
Logging In To the GroupWise WebAccess Client
Configuring the GroupWise WebAccess Gateway
Configuring the WebAccess Agent Subcomponents
Configuring the Document Viewer Agent
Understanding the GroupWise WebAccess Console
Understanding the GroupWise WebAccess Log Files
Configuring an LDAP Address Book for WebAccess
Monitoring GroupWise WebAccess Through a Web Browser
Advanced Installation Options for WebAccess
Changing the GroupWise WebAccess Login Experience
Skipping the GroupWise WebAccess Language Page
Disabling the GroupWise Document Management Options
Specifying WebAccess Client Themes
Best Practices
Summary
Chapter 12. Administering the GroupWise Client
Understanding the GroupWise Windows Client Installation Process
Understanding the Components That are Part of a GroupWise Installation
Introducing the GroupWise MSI installation
Installing the GroupWise Client from CD
Installing the GroupWise Client by Running SETUP.EXE from a Network Drive
Distributing the GroupWise Client via ZENworks
Creating a SETUPIP GroupWise Client Distribution System
Upgrading the GroupWise Client via a Network Drive
Adding Grace Logins Before a Forced Upgrade
Forcing a Windows Registry Change Through SETUP.CFG
Auditing the GroupWise Client Upgrade
Understanding the GroupWise Login Process
Administering the Login Process
Administering GroupWise Client Options
Comparing GroupWise Clients on Windows and Other Platforms
Summary
Part IV: Practical Administration
Chapter 13. Moving Users
Understanding the Directory-Level Move of a GroupWise User Object
Moving a GroupWise User
Assessing the Success of a User Move
Using the User Move Status Utility When Something Goes Wrong
Tips for Moving Many Users
Summary
Chapter 14. Working with GroupWise Agents on the Linux Platform
Linux Conventions
GroupWise Agent Code Installation, Configuration Files, and Agent Startup
The etcinit.dgrpwise Script
The etcoptnovellgroupwisegwha.conf File
Initializing GroupWise Agents
Locating GroupWise Agent Log Files
Summary
Chapter 15. Administering Multiple GroupWise Systems
Multiple-System Concepts
Releasing a Secondary Domain to Create a New GroupWise System
Synchronizing External Systems
Merging Two External GroupWise Systems
Defining IDOMAINs for an External Domain
Summary
Chapter 16. Internet Addressing
Overview of GroupWise Internet Addressing
Defining an Internet Address
Enabling Internet Addressing
Enabling MTA-Direct Connectivity (GWMTP)
Internet Addressing Overrides
Mail Routing with Internet Addressing Enabled
Understanding the Parsing and Lookup Process
Best Practices
Summary
Chapter 17. Maintaining the GroupWise System
Information-Store Maintenance Concepts
Creating Scheduled Events for Maintenance
GroupWise Archive Message Store Maintenance
GroupWise Windows Client Caching Mode and Remote Mode Maintenance
GroupWise Directory Database Maintenance
Summary
Chapter 18. Monitoring Your GroupWise System Through GroupWise Monitor
The GroupWise Monitor Components
Installing GroupWise Monitor Agent
Configuring Your System to Better Support GroupWise Monitor
Starting and Using the GroupWise Monitor Agent
Installing the GroupWise Monitor Application
Summary
Part V: Applied Architecture
Chapter 19. Building Your GroupWise System Correctly
General System Configuration
Post Office Configuration
Best Practices
Summary
Chapter 20. Troubleshooting Message Flow
Understanding Message Flow at the Database Level
Using File Flow for Troubleshooting
Troubleshooting Tips and Tricks
Best Practices
Summary
Chapter 21. Moving Domains and Post Offices
Considerations Related to Moving a Domain
Considerations Related to Moving a Post Office
Moving a GroupWise Post Office to a New UNC Path
Moving a Domain to a New OU
Summary
Chapter 22. Troubleshooting the GroupWise Directory
Using the Correct Tools
Fixing WPHOST.DB Files
Fixing WPDOMAIN.DB Files
Fixing GroupWise Directory Anomalies Without Rebuilds
How GroupWise Directory Changes and Objects Are Replicated
Best Practices for Working with the GroupWise Directory
Bulletproofing the GroupWise Directory
Understanding the Administration System
Summary
Chapter 23. Troubleshooting GroupWise
The Five Most Common GroupWise Errors
Using the Scientific Method
GroupWise Error Codes
Using Three-Step Mailbox Troubleshooting
Determining Problem Specificity
Generating a Fresh User Database Without Losing Items
Summary
Chapter 24. Using Wireless and Handheld Devices with GroupWise 7 WebAccess
Understanding Templates
Accessing Your GroupWise Mailbox from a Pocket PC Device
Defining a New Browser User Agent Type
Accessing Your GroupWise Mailbox from a Wireless Phone
Information Regarding SSL-ized Connections from Handheld Devices
Summary
Chapter 25. Configuring a SpamJunk Mail Control Solution
Is Spam Really a Problem?
GroupWise SpamJunk Mail Solutions
Summary
Chapter 26. Configuring GroupWise Authentication via LDAP
Understanding the Value of LDAP Authentication
LDAP Authentication and GroupWise External Entities
eDirectory LDAP Server Tips
Testing and Confirming LDAP Authentication
LDAP Authentication Troubleshooting Tips
Creating Fault Tolerance
Summary
Chapter 27. Securing Your GroupWise System via SSL
Understanding SSL Architecture
Configuring and Signing Certificates in eDirectory
Summary
Chapter 28. Restoring Deleted Users
The Scenario
Recover and Restore a User s Account
Import and Restore or Archive a User s Account
Bringing the User Back
Summary
Chapter 29. Configuring a GroupWise Messenger (Instant Messaging) System
Architectural Basics
Creating a Basic GroupWise Messenger System
Starting Your GroupWise Messenger Agents
Installing the GroupWise Messenger Client
Summary
Part VI: Solutions
Chapter 30. Creating a Secure Messaging Solution
So Do We Need to Fix This Problem?
Information Is Leaking Out When Email Is Sent Across the Internet
Overview of How to Secure Messages
A More Detailed Discussion of SMIME
For More Information on Secure Messaging
Summary
Chapter 31. Creating a Highly Available GroupWise WebAccess Solution
High-AvailabilityDistributed Installation Concepts
Configuring GroupWise WebAccess for More Scalability and Stability
Summary
Chapter 32. Creating a Highly Available GroupWise Internet Agent Solution
The GWIA as a Connector Between SMTP and Other GroupWise Processes
DNS Services and GWIA
Using Multiple GWIAs to Strengthen the SMTP Stream for Incoming Messages
Using Multiple GWIAs for a Redundant SMTP Stream for Outgoing Messages
Summary
Chapter 33. Creating Solutions to Limit Post Office Message Store Size
Mailbox and Message Size Limits
Forcing Message Size Limits on the Internet Agent
Exploring Archiving Solutions
Summary
Chapter 34. Creating a GroupWise-to-GroupWise Communication Solution Across the Internet
An Overview of Message Transfer Protocol and Internet Addressing
Checking Whether Internet Addressing Is Enabled
Enabling MTA-Direct Connectivity (GWMTP)
Mail Routing with GWMTP Enabled
Summary
Index
SYMBOL
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Z