| | Copyright |
| | About the Authors |
| | Acknowledgments |
| | | We Want to Hear from You! |
| | | Reader Services |
| | Introduction |
| | Part I: Architecture |
| | | Chapter 1. GroupWise Architecture: Basics |
| | | Understanding a Basic GroupWise 7 System |
| | | Other GroupWise Objects and Services |
| | | The Evolution of GroupWise |
| | | For More Information |
| | | Summary |
| | | Chapter 2. Creating a GroupWise System |
| | | Installing GroupWise |
| | | Creating a GroupWise System |
| | | Creating the GroupWise Primary Domain |
| | | Summary |
| | | Chapter 3. Understanding the GroupWise Directory |
| | | GroupWise Directory Components |
| | | The GroupWise Domain Database |
| | | The GroupWise Post Office Database |
| | | Summary |
| | | Chapter 4. Understanding the GroupWise Information Store |
| | | The Post Office Directory Structure |
| | | The Core of the Messaging System |
| | | The User and Message Database Relationship |
| | | The GroupWise Document Management System |
| | | Document Reference Relationships |
| | | For More Information |
| | | Summary |
| | Part II: Administration Interface |
| | | Chapter 5. Working with GroupWise Objects |
| | | The GroupWise View |
| | | Viewing the Domain Object |
| | | Viewing the Post Office Object |
| | | Configuring Library Objects |
| | | Administering User Objects |
| | | Understanding Resource Objects |
| | | The Distribution List Object |
| | | Summary |
| | | Chapter 6. Using GroupWise System Operations |
| | | Accessing System Operations |
| | | Changing Connections with Select Domain |
| | | System Preferences |
| | | eDirectory User Synchronization |
| | | Creating a Custom eDirectory Attribute and Using Admin-Defined Fields |
| | | Creating a Mobile Phone Entry in the GroupWise Address Book |
| | | Pending Operations |
| | | Addressing Rules |
| | | Time Zones |
| | | External System Synchronization |
| | | Software Directory Management |
| | | Using Restore Area Management |
| | | Internet Addressing |
| | | Trusted Applications |
| | | LDAP Servers |
| | | Global Signatures |
| | | Summary |
| | | Chapter 7. GroupWise Utilities and Diagnostics |
| | | The GroupWise Utilities Menu |
| | | Client Environment Options |
| | | Client Send Options |
| | | Understanding the Architecture Behind the Client Options Interface |
| | | Using Client Options to Lock Down the GroupWise Archive |
| | | Expired Records |
| | | Email Address Lookup |
| | | The Synchronize Tool |
| | | User Move Status |
| | | Link Configuration |
| | | Document Properties Maintenance |
| | | The New System Tool |
| | | GW/eDirectory Association |
| | | GroupWise Diagnostics |
| | | Summary |
| | Part III: Agents and Clients |
| | | Chapter 8. Configuring the Post Office Agent |
| | | Loading the POA |
| | | Configuring the POA |
| | | Monitoring and Configuring the POA at the Console Screen |
| | | Understanding the Agent Log |
| | | Best Practices |
| | | Summary |
| | | Chapter 9. Configuring the Message Transfer Agent |
| | | Loading the MTA |
| | | Link Configuration and the MTA |
| | | Message Transfer Agent Console Commands |
| | | Notable MTA Commands and Switches |
| | | Understanding the MTA Log |
| | | Configuring the MTA to Support Live Remote |
| | | Best Practices |
| | | Monitoring Your MTA Through a Web Browser |
| | | Summary |
| | | Chapter 10. Installing and Configuring the GroupWise Internet Agent |
| | | GWIA Architecture |
| | | Installing the GWIA |
| | | Loading the GWIA |
| | | Understanding GWIA Configuration Files |
| | | Configuring the GWIA |
| | | Configuring Access Control |
| | | Understanding the GWIA |
| | | Understanding the GWIA Log |
| | | Configuring Dial-Up Internet Access |
| | | Monitoring the GWIA Through a Web Browser |
| | | GWIA Configuration Files |
| | | Best Practices |
| | | Summary |
| | | Chapter 11. Installing and Configuring GroupWise WebAccess |
| | | Understanding WebAccess Architecture |
| | | Installing the GroupWise WebAccess Gateway |
| | | Loading the GroupWise WebAccess Agent and Application |
| | | Logging In To the GroupWise WebAccess Client |
| | | Configuring the GroupWise WebAccess Gateway |
| | | Configuring the WebAccess Agent Subcomponents |
| | | Configuring the Document Viewer Agent |
| | | Understanding the GroupWise WebAccess Console |
| | | Understanding the GroupWise WebAccess Log Files |
| | | Configuring an LDAP Address Book for WebAccess |
| | | Monitoring GroupWise WebAccess Through a Web Browser |
| | | Advanced Installation Options for WebAccess |
| | | Changing the GroupWise WebAccess Login Experience |
| | | Skipping the GroupWise WebAccess Language Page |
| | | Disabling the GroupWise Document Management Options |
| | | Specifying WebAccess Client Themes |
| | | Best Practices |
| | | Summary |
| | | Chapter 12. Administering the GroupWise Client |
| | | Understanding the GroupWise Windows Client Installation Process |
| | | Understanding the Components That are Part of a GroupWise Installation |
| | | Introducing the GroupWise MSI installation |
| | | Installing the GroupWise Client from CD |
| | | Installing the GroupWise Client by Running SETUP.EXE from a Network Drive |
| | | Distributing the GroupWise Client via ZENworks |
| | | Creating a SETUPIP GroupWise Client Distribution System |
| | | Upgrading the GroupWise Client via a Network Drive |
| | | Adding Grace Logins Before a Forced Upgrade |
| | | Forcing a Windows Registry Change Through SETUP.CFG |
| | | Auditing the GroupWise Client Upgrade |
| | | Understanding the GroupWise Login Process |
| | | Administering the Login Process |
| | | Administering GroupWise Client Options |
| | | Comparing GroupWise Clients on Windows and Other Platforms |
| | | Summary |
| | Part IV: Practical Administration |
| | | Chapter 13. Moving Users |
| | | Understanding the Directory-Level Move of a GroupWise User Object |
| | | Moving a GroupWise User |
| | | Assessing the Success of a User Move |
| | | Using the User Move Status Utility When Something Goes Wrong |
| | | Tips for Moving Many Users |
| | | Summary |
| | | Chapter 14. Working with GroupWise Agents on the Linux Platform |
| | | Linux Conventions |
| | | GroupWise Agent Code Installation, Configuration Files, and Agent Startup |
| | | The /etc/init.d/grpwise Script |
| | | The /etc/opt/novell/groupwise/gwha.conf File |
| | | Initializing GroupWise Agents |
| | | Locating GroupWise Agent Log Files |
| | | Summary |
| | | Chapter 15. Administering Multiple GroupWise Systems |
| | | Multiple-System Concepts |
| | | Releasing a Secondary Domain to Create a New GroupWise System |
| | | Synchronizing External Systems |
| | | Merging Two External GroupWise Systems |
| | | Defining IDOMAINs for an External Domain |
| | | Summary |
| | | Chapter 16. Internet Addressing |
| | | Overview of GroupWise Internet Addressing |
| | | Defining an Internet Address |
| | | Enabling Internet Addressing |
| | | Enabling MTA-Direct Connectivity (GWMTP) |
| | | Internet Addressing Overrides |
| | | Mail Routing with Internet Addressing Enabled |
| | | Understanding the Parsing and Lookup Process |
| | | Best Practices |
| | | Summary |
| | | Chapter 17. Maintaining the GroupWise System |
| | | Information-Store Maintenance Concepts |
| | | Creating Scheduled Events for Maintenance |
| | | GroupWise Archive Message Store Maintenance |
| | | GroupWise Windows Client Caching Mode and Remote Mode Maintenance |
| | | GroupWise Directory Database Maintenance |
| | | Summary |
| | | Chapter 18. Monitoring Your GroupWise System Through GroupWise Monitor |
| | | The GroupWise Monitor Components |
| | | Installing GroupWise Monitor Agent |
| | | Configuring Your System to Better Support GroupWise Monitor |
| | | Starting and Using the GroupWise Monitor Agent |
| | | Installing the GroupWise Monitor Application |
| | | Summary |
| | Part V: Applied Architecture |
| | | Chapter 19. Building Your GroupWise System Correctly |
| | | General System Configuration |
| | | Post Office Configuration |
| | | Best Practices |
| | | Summary |
| | | Chapter 20. Troubleshooting Message Flow |
| | | Understanding Message Flow at the Database Level |
| | | Using File Flow for Troubleshooting |
| | | Troubleshooting Tips and Tricks |
| | | Best Practices |
| | | Summary |
| | | Chapter 21. Moving Domains and Post Offices |
| | | Considerations Related to Moving a Domain |
| | | Considerations Related to Moving a Post Office |
| | | Moving a GroupWise Post Office to a New UNC Path |
| | | Moving a Domain to a New OU |
| | | Summary |
| | | Chapter 22. Troubleshooting the GroupWise Directory |
| | | Using the Correct Tools |
| | | Fixing WPHOST.DB Files |
| | | Fixing WPDOMAIN.DB Files |
| | | Fixing GroupWise Directory Anomalies Without Rebuilds |
| | | How GroupWise Directory Changes and Objects Are Replicated |
| | | Best Practices for Working with the GroupWise Directory |
| | | Bulletproofing the GroupWise Directory |
| | | Understanding the Administration System |
| | | Summary |
| | | Chapter 23. Troubleshooting GroupWise |
| | | The Five Most Common GroupWise Errors |
| | | Using the Scientific Method |
| | | GroupWise Error Codes |
| | | Using Three-Step Mailbox Troubleshooting |
| | | Determining Problem Specificity |
| | | Generating a Fresh User Database Without Losing Items |
| | | Summary |
| | | Chapter 24. Using Wireless and Handheld Devices with GroupWise 7 WebAccess |
| | | Understanding Templates |
| | | Accessing Your GroupWise Mailbox from a Pocket PC Device |
| | | Defining a New Browser User Agent Type |
| | | Accessing Your GroupWise Mailbox from a Wireless Phone |
| | | Information Regarding SSL-ized Connections from Handheld Devices |
| | | Summary |
| | | Chapter 25. Configuring a Spam/Junk Mail Control Solution |
| | | Is Spam Really a Problem? |
| | | GroupWise Spam/Junk Mail Solutions |
| | | Summary |
| | | Chapter 26. Configuring GroupWise Authentication via LDAP |
| | | Understanding the Value of LDAP Authentication |
| | | LDAP Authentication and GroupWise External Entities |
| | | eDirectory LDAP Server Tips |
| | | Testing and Confirming LDAP Authentication |
| | | LDAP Authentication Troubleshooting Tips |
| | | Creating Fault Tolerance |
| | | Summary |
| | | Chapter 27. Securing Your GroupWise System via SSL |
| | | Understanding SSL Architecture |
| | | Configuring and Signing Certificates in eDirectory |
| | | Summary |
| | | Chapter 28. Restoring Deleted Users |
| | | The Scenario |
| | | Recover and Restore a User's Account |
| | | Import and Restore or Archive a User's Account |
| | | Bringing the User Back |
| | | Summary |
| | | Chapter 29. Configuring a GroupWise Messenger (Instant Messaging) System |
| | | Architectural Basics |
| | | Creating a Basic GroupWise Messenger System |
| | | Starting Your GroupWise Messenger Agents |
| | | Installing the GroupWise Messenger Client |
| | | Summary |
| | Part VI: Solutions |
| | | Chapter 30. Creating a Secure Messaging Solution |
| | | So Do We Need to Fix This Problem? |
| | | Information Is Leaking Out When Email Is Sent Across the Internet |
| | | Overview of How to Secure Messages |
| | | A More Detailed Discussion of S/MIME |
| | | For More Information on Secure Messaging |
| | | Summary |
| | | Chapter 31. Creating a Highly Available GroupWise WebAccess Solution |
| | | High-Availability/Distributed Installation Concepts |
| | | Configuring GroupWise WebAccess for More Scalability and Stability |
| | | Summary |
| | | Chapter 32. Creating a Highly Available GroupWise Internet Agent Solution |
| | | The GWIA as a Connector Between SMTP and Other GroupWise Processes |
| | | DNS Services and GWIA |
| | | Using Multiple GWIAs to Strengthen the SMTP Stream for Incoming Messages |
| | | Using Multiple GWIAs for a Redundant SMTP Stream for Outgoing Messages |
| | | Summary |
| | | Chapter 33. Creating Solutions to Limit Post Office Message Store Size |
| | | Mailbox and Message Size Limits |
| | | Forcing Message Size Limits on the Internet Agent |
| | | Exploring Archiving Solutions |
| | | Summary |
| | | Chapter 34. Creating a GroupWise-to-GroupWise Communication Solution Across the Internet |
| | | An Overview of Message Transfer Protocol and Internet Addressing |
| | | Checking Whether Internet Addressing Is Enabled |
| | | Enabling MTA-Direct Connectivity (GWMTP) |
| | | Mail Routing with GWMTP Enabled |
| | | Summary |
| | Index |