Import and Restore or Archive a User s Account

Import and Restore or Archive a User's Account

The Import and Restore or Archive method of bringing back a deleted user's account is the most complete method. Not all the needed utilities are built into the GroupWise 6.5 and 7 Backup/Restore Mailbox utility. The Import and Archive method brings back all the items that the Restore and Recover method does, in addition to the following items:

• Personal address books

• Trash items (if you want them)

• Rules and proxy settings

The only attributes of the mailbox that this method does not restore are any preferences that the users set up in their mailboxes before their deletion.

Prerequisites

You must have the following three items before getting started:

• The most recent backup of the entire CORPPO's post office directory structure, restored to a server somewhere in your network. If you don't have a backup, you can't go any further.

• The GroupWise 6.0 ConsoleOne snap-ins that allow you to do an Import/Export from ConsoleOne. You can obtain the GroupWise 6.0 Import/Export Utility on Windows 95/98/NT/2000 from www.support.novell.com.

• The FID that the user had before being deleted.

Bringing a GroupWise Post Office Back from Backup

You will need the entire post office directory structure and the contents of those directories to make this solution work. Sometimes, administrators think that just bringing the USERxxx.DB back from backup is enoughit's not!

When you bring the post office back from backup, you should place it in some location other than where the current live post office is located. It can be on the same server, just a different location. Before you attempt to bring the post office back from backup, make sure that you have sufficient space to do so.

Installing and Configuring the GroupWise 6.0 Import/Export Utility

GroupWise 7 does not ship with an Import/Export utility. The Import/Export utility you are instructed to use was made during the GroupWise 6.0 period, but it can be installed into ConsoleOne and used with a GroupWise 7 environment. When the Import/Export utility is incorporated into the GroupWise 7 ConsoleOne snap-ins, you can skip this entire section.

Following are the steps for importing a user into the GroupWise directory:

1.	Download the GroupWise 6.0 Import/Export utility on Windows 95/98/NT/2000 from the Novell website; the best way to find this tool is to go to the Knowledgebase and search for GWPORT32.EXE.
2.	Place the downloaded file GWPORT32.EXE in the CONSOLEONE\XX directory, for example, C:\NOVELL\CONSOLEONE\1.2.
3.	Exit ConsoleOne.
4.	Run the GWPORT32.EXE utility from the C:\NOVELL\CONSOLEONE\1.2 directory. You should see a dialog box similar to the one shown in Figure 28.6. Figure 28.6. Extracting the GWPORT32.EXE utility
5.	Start ConsoleOne, select an Organization Unit (OU) in the eDirectory view, and then select Tools, GroupWise Utilities. You should see the Import and Export menu commands, as shown in Figure 28.7. Figure 28.7. The GroupWise Import and Export utilities in ConsoleOne

If you receive errors when trying to run the Import utility, delete the following Registry keys in your Windows Registry, because this section can conflict sometimes with the Import/Export utility you just installed:

HKEY_CURRENT_USER\Software\NetWare\Parameters\NetWare Administrator

and

HKEY_LOCAL_MACHINE\SOFTWARE\Novell\LIBRARY

Strategies for Determining a User's FID

To bring the user back, through an import that you will do soon in this chapter, you must know the user's three-character FID. Here are some ideas for determining the FID:

• Ask the user; there's a possibility the user might know.

• Consider whether the user had an archive directory. If, for example, the user's archive directory is C:\ARCHIVE, there will be a folder under C:\ARCHIVE with a name of OFXXXARC. The XXX is the user's FID.