The GroupWise POA will log each time it attempts to authenticate a user to the LDAP server. Make sure that the POA is on Verbose logging; Verbose logging shows you the POA user-authentication process. Figure 26.3 shows the user TKRATZER logging in, and the POA binding to the LDAP server at the IP address 137.65.55.211. Figure 26.3. A POA log during LDAP authenticationThe POA's log is going to be one of your best mechanisms for troubleshooting LDAP authentication. Some of the things to check include the following:
There is a great Technical Information Document in Novell's Knowledgebase at http://support.novell.com. This document explains common LDAP errors in conjunction with the GroupWise POA. Search for the TID # 10067376 in the Knowledgebase search field. |