This section explains how to access and understand the different log files generated by the components that make up the WebAccess gateway. Generated log files can be invaluable in troubleshooting and resolving problems with any GroupWise component, not just WebAccess. The log files are generated by the following pieces of the GroupWise WebAccess gateway:
To begin with, here's a definition of some of the standard logging settings that most of the components in WebAccess share:
Therefore, whatever setting is reached firstbe it the max log file age or the max log disk space settingwill take precedence over the other. Having these two settings together allows you to completely control how many and how long the log files stick around for your WebAccess processes. Now that you understand some of the shared characteristics of logging on the WebAccess processes, the following discussion points out the differences between the different processes. WebAccess Agent Log SettingsBy default, the WebAccess Agent does not generate a log file to disk. You must enable this option by adding the /logdiskon switch to the STRTWEB.NCF file, or by defining a path to the log files on the WebAccess Agent object. This will enable disk logging for the WebAccess Agent. Without this switch or a defined path to the log files, the WebAccess Agent will not log any events to disk. The default location of the WebAccess Agent log files is the DOMAIN\WPGATE\WEBACCESS\000.PRC directory, but you can change this with the log file path setting on the agent. There are also startup switches that allow you to set all the logging options from the command line when the agent is loaded. These switches are contained in the Agent startup file. You can modify the following switches:
Even with all the possibilities, we still recommend that you configure these settings from ConsoleOne, and not from the startup file of the WebAccess Agent. GroupWise WebAccess Object Log SettingsThe GroupWise WebAccess object log settings, or in other words the WebAccess Application settings, are configured by going to the properties of the GroupWise WebAccess object and selecting Application/Log Settings. Notice that here you have a few additional options besides the standard settings:
Tip The name of each WebAccess Application log file will be in the format of MMDDWAS.XXX, in which XXX is an incremented number throughout a 24-hour period. The agent always cycles to a new log at 24:00 hours. WebAccess Speller ApplicationConfiguring the speller log settings is similar to configuring the agent and application log settings. This can be done by going to the properties of the NovellSpeller object in eDirectory. For this agent, you do not have the options of setting the max log disk space and max log file age, however. WebAccess WebPublisher ApplicationThe WebAccess WebPublisher log settings are exactly the same as the GroupWise WebAccess object settings. |