Endnotes

1. "Bear Stearns Initiates Coverage of the Internet Travel Industry," Press release, 17 April 2000, www.bearstearns.com/corporate/corpinfo/pressrel/2000/apr/041700.htm.

2. "Travel Agency Trends," Travelfuture, Inc.,April 2000, www.travelfuture.com/new_page_2.htm.

3. One of the authors served as the OTA's first standards manager when the group developed its customer profile specifications (www.opentravel.org). OTA soon became an early and enthusiastic supporter of ebXML.

4. Chapter 1 discusses how the web and the information it provides to customers transferred power from the supplier to the customer.This feature of the OTA specification provides a good example of that phenomenon .

5. OpenTravel Alliance Message Specifications ”Version 1, Volume 1, Specifications Document, version 2001A, www.opentravel.org/opentravel/Docs/OTA_v2001A.pdf.

6. "Travel Agency Trends," Travelfuture, Inc.,April 2000, www.travelfuture.com/new_page_2.htm.

7. See the discussion in Chapter 1 about exchanges.

8. Joseph McKendrick, "Priceline.com:An Inside Look at the Reverse Auction Master," EcomWorld, January 2000, www.ecomworld.com/search/author/article.cfm?ContentId=51.

9. George I. Seffers, "Army advances reverse auction," Federal Computer Week, 30 May 2000, www.fcw.com/fcw/articles/2000/0529/web-auction-05-30-00.asp.

10. See Chapter 6 for a more complete discussion of ebXML features and processes.

11. Both authors have run marathons; therefore, to us running shoes are hardly a hypothetical issue, particularly as one author ran much faster than the other.

12. "Choosing the Right Shoe," Runner's World Online, www.runnersworld.com/shoes/chooser.html.

13. See www.roadrunnersports.com.

14. See the discussion in Chapter 1 about Collaborative Planning Forecasting and Replenishment that describes these processes and benefits in more detail.

15. "1999 Economic Impact: U.S. Direct Marketing Today," Direct Marketing Association, www.the-dma.org/library/ publications /libres-ecoimpact2.shtml.

16. Ron Davis, Ph.D. "What Drives Print Demand?" Printing Industries of America, www.gain.org/servlet/gateway/industry/print_markets/demand/index.html.

17. Ron Davis and Steve Kodey, "Print Markets Reflect Hot Economy," Printing Industries of America, July 2000, www.gain.org/servlet/gateway/PIA_GATF/articles/econadv0700.html.

18. "Visitor Solution," Experian, www.experian.com/visitor_solutions/index.html.

19. Tom Spring, "Octopus Revamps Web Customization Service," PC World, 7 July 2000, www.pcworld.com/news/article.asp?aid=17577.

20. "What are the Benefits of Using ICE?" Information & Content Exchange, www.icestandard.org/join.asp.

21. Alan Kotok and Ralph Lyman, Print Communications and the Electronic Media Challenge , Jelmar Publishing, 1997, pp. 70 “71.

22. "Industry Trends," Printing Industries of America, www.gain.org/servlet/gateway/industry/index.html.

23. Described in more detail at www.gracol.com.

24. Production Order Specification/EDI (PROSE), GCA Standard 125 “1992, Release 1.3, 1997.

25. "Publishers Join Printers in XML Effort," Quad/Graphics, 5 July 2000, www.qg.com/whatsnew/070500.htm.

26. "Spotlight on Mail.Dat 00-1," Graphic Communications Association, www2.gca.org/store/.

27. "E-Commerce Technologies," printCafe, www.printcafe.com/html/services_frame.html.

28. For more information about cXML, see www.cxml.org.

29. "PrintTalk Technical Briefing Paper," PrintTalk, www.printtalk.org/briefpaper04.pdf.