Index_L

L

Lay-offs, 183184

Leadership: followers and, 231232; versus management, 96; risk inherent in, 201, 203

Leadership learning curve: grooming and, 8

Leadership models: collaborative, 1112; greatman, 6; masculine bias in, 6; post-heroic, 12, 6, 6970, 252 n .27; transformational, 7, 256 nn .2

Learning: in case study, 195197; creating opportunities for others', 188197, 200; through experimentation, 192193; from mistakes, 188, 190192; through open dialogue, 188190, 195; through a walk through of consequences, 193195; working out expectations regarding, 8284

Lewis, J., 211213, 218220, 225228, 234236

Limits, setting, 7982

"Linda Green" case study. See Banker case study

Line experience: lack of, as reason for underrepresentation, 78

Listening tours : benefits of, 165166; in case study, 171172; of external clients, 169; to get buy-in, 162163, 165172, 198199; group meetings in, 168169; of internal clients , 169171; one-on-one meetings in, 166168, 171172; using information from, 173, 174

London Times, 6

Long-term vision, short- term results and, 121122. See also Strategic objectives

Loyalty, 183

Lucent, 12