CHAPTER 1: DRILL DEEP

1. Sheila Wellington, Marcia Brumit Krofp, and Paulette Gerovich, "What's Holding Women Back?"

2. Herminia Ibarra, "Personal Networks of Women and Minorities in Management." For obvious reasons, exclusionary networks become even greater obstacles for potential women leaders in organizations where men represent clear majorities. M. McPherson, L. Smith-Lovin, and J. M. Cook, "Birds of a Feather: Homophily in Social Networks." This factor was one among many that caused Rosabeth Moss Kanter early on to stress the importance of "critical mass" in Men and Women of the Corporation . Three decades later, new information technologies have opened access to information. As a by-product, they have also weakened the impact of the "old boys' club." E. E. Klein, "The Impact of Information Technology on Leadership Opportunities for Women."

3. Stacy Blake Beard, "The Costs of Living as an Outsider Within."

4. In The Shadow Negotiation , the authors explore the role that both advocacy and connection play in the negotiating process.

5. David Lax and James Sebenius, "Thinking Coalitionally."

6. Robert Rubin and Jacob Weisberg, for example, argue in In an Uncertain World: Tough Choices from Wall Street to Washington that nothing in these realms is provably certain. Any leader must rely on probabilistic thinkingwhat, given the facts at hand, seems to be the best decision. Good intelligence increases , but does not ensure, the chances that those decisions will be good ones.

7. Ronald A. Heifetz, Leadership Without Easy Answers .