Chapter 8. Custom Queuing Presentation

The data in a queuing system can be used for many purposes. In the last chapter we used the data to manage employees. In this chapter we use the same kind of data to monitor the amount and status of work in the queue. Once again, this is mainly a presentation problem. There are not a lot of statistics or calculations. We simply use formatting and charts to tell managers how the work is progressing.

The application in this chapter uses metaphors and some VBA to create an easily understood interactive view of the work process.