Suggested Readings

Argyris, C. (1990). Overcoming organizational defenses: Facilitating organizational learning. Boston: Allyn and Bacon.

Kanaga, K., & Browning, H. (2003). Maintaining team performance. Greensboro, NC: Center for Creative Leadership.

Lombardo, M. M., & Eichinger, R. W. (2004). For your improvement: A development and coaching guide (4th ed.). Minneapolis, MN: Lominger Limited, Inc.

Moxley, R. S. (2000). Leadership and spirit: Breathing new vitality and energy into individuals and organizations. San Francisco: Jossey-Bass.

Weitzel, S. R. (2000). Feedback that works: How to build and deliver your message. Greensboro, NC: Center for Creative Leadership.