FURTHER READING

  • Amabile, T.M. (1997). Motivating Creativity in Organizations: On Doing What You Love and Loving What You Do. California Management Review, 1, 39–58.

  • Ambrosini, V. & Bowman, C. (2001). Tacit Knowledge: Some Suggestions for Operationalization. Journal of Management Studies, 38, 6, 811–829.

  • Ballou, R.H. (1995). Reengineering at American Express: The Travel Services Group's Work in Process. Interfaces, 25, 3, 22–29.

  • Bartlett, C. A. & Ghoshal, S. (1994). Changing the Role of Top Management: Beyond Strategy to Purpose. Harvard Business Review, 72, 6, 79–88.

  • Beer, M., Eisenstat, R. A., & Spector, B. (1990). Why Change Programs Don't Produce Change. Harvard Business Review, 68, 6, 158–166.

  • Bergey, J., Smith, D., Tiley, S., Weiderman, N., & Woods, S. (1999). Why Reengineering Projects Fail. Carnegie Mellon Software Engineering Institute—Product Line Practice Initiative, 1–30.

  • Guha, S., Kettinger, W. J., & Teng, J. T. C. (1993). Business Process Reengineering: Building a Comprehensive Methodology. Information Systems Management, Summer, 10, 13–22.

  • Khalil, O.E.M. (1997). Implications for the Role of Information Systems in a Business Process Reengineering Environment. Information Resources Management Journal, 10, 1, 36–43.

  • Kim, C. (1996). A Comprehensive Methodology for Business Process Reengineering. Journal of Computer Information Systems, Fall, 36, 53–57.

  • Nemeth, C.J. (1997). Managing Innovation: When Less is More. California Management Review, 40, 1, 59–74.

  • Orlikowski, W. J. & Hofman, J. D. (1997) Improvisational Model for Change Management: The Case of Groupware Technologies. Sloan Management Review, 38, 2, 11–22.

  • Pfeffer, J. (1998). Seven Principles of Successful Organizations. California Management Review, 2, 40, 96–124.



Annals of Cases on Information Technology
SQL Tips & Techniques (Miscellaneous)
ISBN: B001KZAZTK
EAN: 2147483647
Year: 2005
Pages: 367

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