FURTHER READING

• Agnew, M. (2000). Travel & Expense Management: A Special Report in Business Finance. Retrieved April 2002 from http://www.bfmag.com/specialreports/travelexpense.htm

• Avish, S. (1997, September). T&E expense: To outsource or not? Management Accounting, 79(3), 44.

• Davenport, T. H. (1993). Process Innovation, Reengineering Work Through Information Technology. Harvard Business School Press.

• Department of Finance and Administration, Australian Government. (2001). CTC Best Practice Guidance on Travel Management. Retrieved January 2002 from http://www.ctc.gov.au/toolkits/travelmgt/best_practice_guidance_on_trav.html.

• E-Travel. Online Travel Solutions. Retrieved May 2002 from http://www.e-travel.com/.

• Gelco. (2002). Gelco Expense Management. Retrieved May 2002 from http://www.gelcoexpense.com/.

• Lang, J. (1993). The American Express Guide to Corporate Travel Management. New York.

• Malhotra, Y. (1998). Business Process Redesign: An Overview. http://www.brint.com/papers/bpr.htm.

• Onley, D. S. (2001, August 20). No more delays—Travel system is ready to go. Government Computer News, 20(24).

• SAP. (2001). Travel Management. Retrieved December 2001 from http://www.sap.com/solutions/financials/keycapabilities/travelmanagement.

• Segev, A., & Bloch, M. (1996). The impact of electronic commerce on the travel industry. Retrieved May 2002 from http://lion.mnu.edu/~bgartner/travel.htm

• Taylor, L. (1997, November). On the road to reengineering. Government Executive, 29(11), 56.