List of Tables

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Appendix B: IT Annual Plan Template

IT Organization Action Plan, FYs 2xxx-2xxx

Strategic Goal # 1

Strategic Goal # 2

Strategic Goal # 3

Strategic Goal # 4

Strategic Goal # 5

Appendix D: Service Level Agreement Template

Business Application Systems or IT Services Subsumed within this SLA

Support Service Levels and Response Time According to Level of Severity

Appendix H: Commitment Document Template

Risk Management Matrix (Updates to this continue throughout life of Commitment.)

Partner Providers — Agreement to Participate

Review Participants — Signature Approval

Signature Approval of Commitment

Signature if Business Unit Declines to Proceed at This Time.

Signature Approval

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