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Performance metrics, see Metrics
Planning, see Action (annual) plan
Portal, see Web portal.
Porter's value chain model, see Value chain
Portfolio management, 63–65, 118–120, 139–143, 214–219, 317–320
Power users, see Sponsor, and Working Client
Prioritization, 60–88, 247–252, 301–304, 317–320
Problem resolution (incident) request, 107–113, 271–282
Project commitment process, 6, 123–124, 129–139, 283–294, 305–316
Project delivery tools, ix–xiv, xvi–xvii, 247–252, 283–294, 301–316
Project director, 18, 38–39, 130–131, 139–143
Project delivery, 5–6, 8–10, 16–20, 115–146, 236–238, 283–294, 301–304, 305–320
Project engineering framework (PEF), see Software development lifecycle (SDLC)
Project manager, 18, 39–40, 139–146
Project management, 19–20, 47–48, 118–129, 131–139
Project managing staffing, 137–139
Project management reporting, 139–144
Project management office (PMO), 30–33, 42–50,
Project management office, roles and responsibilities, 44–47, 51–55, 113–114, 144–146, 194–195
Project management office, value proposition, 50–55, 196–198, 220–223, 225–243, 263–270
Project request, 67–72, 115–128, 247–252, 305–316
Prototype, 125, 184–195, 207–213
Pull and push web services, 187–188, 207–213; see also Web services
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