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Infrastructure, 168–170, 203–207, 214–219
Information technology (IT) organization, xv–xvi, 1–3, 26–28, 30–33, 171–178
Information technology organization, product and service inventories, 63–65, 105–107
Information technology organizations, roles and responsibilities, 33–34, 239–241
Information technology organizations, weaknesses of, 28–30, 174–178, 203–206
Internal economy, 3–7, 58–59
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