Following are a few important points to consider that can help to ensure a smooth deployment:
- Establish document server hardware and software setup procedures.
- Ensure that the staff is adequately trained to administer the system.
- Use the knowledge provided by an experienced Citrix integrator to assist in the deployment and to train key personnel. (See http://www.citrix.com/support.)
- Distribute the client software with clear documentation on setup and usage.
- Set up a help desk with trained staff to handle questions and problems.
- Establish a weekly review meeting to monitor the operation and resolve open issues.