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backup equipment 2
Barbados 150
basic gates 71
basic ports 71
basic production 156
best practices 278
"Big Bang" implementation 282
brain drain 207
Brazil 260
bricks-and-mortar 200
business case 278
business culture 178
business information systems management 83
Business Model Framework 106
Business Model Handbook 104
business negotiations 180
business process 198
Business Process Changes 274
business reengineering 85
business strategy 140
buyer-to-buyer procurement 16
buyer's market 14
Bytheway evaluation framework 20
Bytheway's taxonomy 14
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