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1 For simplicity purposes, the acronym IT will be used for information technology and ICT will be used for information and communication technology throughout the chapter.
2 Publications used included documents published by the Cabinet of Egypt Information and Decision Support Center, The American University in Cairo Library and the American Chamber of Commerce.
3 An example of facet satisfaction could be reflected in loving the work, although hating the working conditions or being interested in the job but feeling that the pay is bad.
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