Introduction

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Microsoft has traditionally geared its development of Microsoft BackOffice applications toward providing network administrators with tools that can facilitate the functionality and management of their Microsoft Windows NT networks. For example, applications such as Microsoft Exchange 5.5 and Microsoft SQL Server 7.0 provide exceptional mail and database support through centralized management. Microsoft Systems Management Server (SMS) 2.0 is just such a product. In this current release, especially with the application of Service Pack 1, you have a superior product that provides centralized management and support for your install base of computers. Those of you who have grown up with SMS will be particularly impressed with the improvements made in this version that enhance the product's functionality and scalability within large enterprise networks.

This book is designed to provide you with both a learning and practical guide to the administrative tasks you'll be performing with SMS 2.0. You'll find "Real World" examples that illustrate how to apply a concept in a realistic scenario, "tips," "cautions," and resource suggestions for obtaining more information about a topic. Where appropriate as SMS 2.0 performs a specific function or process, the process flow and its components will be outlined, monitoring techniques will be suggested, and troubleshooting considerations will be highlighted. Many chapters include a "Checkpoints" section, in which potential problem areas are reviewed and new troubleshooting tips are presented. You'll also find references to enhancements provided by Service Pack 1 throughout this book.