Using FAQs

Your users will access your FAQs through the FAQ module. They'll start with a list of available categories. When they click one, they'll see a screen like the one in Figure 15.4. Notice that all of the questions are listed first, for easy reference; clicking a question takes you straight to the answer.

Figure 15.4. Viewing a FAQ.

Users don't have any interaction with FAQs, meaning that they can't report one as "wrong," and they can't submit their own FAQs. You may, however, have one or two users who help you maintain the FAQ section on your Web site. There's a way to give them permissions to be a sort of FAQ Adminor, as PHP-Nuke might call it, a FAQ author.

On the Administration menu, you can select Edit Admins. The other term for an admin, at least as far as PHP-Nuke is concerned, is author. If you want another user to be able to manage your FAQs for you, simply create a new administrator for that user, and grant that person only the FAQ permission by clicking the appropriate check box. Note that admin accounts are separate from other user accounts; your FAQ admin will have to go directly to the admin.php page on your Web site and log on using that person's admin account, even if he is already logged on to your Web site in general by using his regular user account. Topic 46, "Administering Users and Admins," is all about providing users with admin access to various portions of your Web site, so if that's of interest to you, be sure to check it out.