Key Issues

• CEOs and other top managers don't seem to ˜get it': ie their behaviour enrages others and calls business ethics into question.

• Just as trust vanished in the workplace so did development, bonuses, final salary pensions and the share price.

• Companies failed to honour the new-age work contract based on the promise of, ˜we will guarantee that you will be employable when we don't need you.'

• Now employee development is being used as a retention tool.