UBid.com
email form page, 47, 49
noneditable text, 149, 150
stealth duplicate links, 94
UCLA.edu. See University of California at Los Angeles website
underlined book titles, 228
underlined non-link text, 226-228
underlining textual links, 222
UNEX.UCLA.edu. See University of California at Los Angeles website
Unfinished Content blooper, 37, 39-42
unfollowed links, distinguishing from already-followed, 266
Unhelpful Descriptions blooper, 24-28
"unique" search controls, 163-164
unique session IDs
assigned to users by cookies, 53
in the stuffed URL approach, 54
United Airlines' website
avoiding multiple competing navigation schemes, 92
conflicting information between its home page and another page, 28, 29
confusing multiline links, 234
different error conditions generating confusing messages, 204, 205, 206
distracting links to useless information, 37, 38
not accepting data in familiar formats, 125
spurious search results, 179
towns lacking major commercial airports accepted by, 71-72
travel-time menus from, 64, 65
universal logins, designing, 52
University of California at Los Angeles website
internal website for approving administrative requests , 77-78
welcome screen presenting incomplete options, 62, 64
University of California's Cal Performances home page, excessive duplication on, 102
University of Florida website, text-only duplicate links, 101
University of Houston's Clear Lake campus website, text that looks editable, 149, 150
unneeded data, requiring, 52, 55-57
Unobtrusive Error Messages blooper, 260-265
unusual search controls, 163-164
UPAssoc.org. See Usability Professionals Association website
U.S. House of Representatives website, requiring both a zip code and a state, 52, 55
U.S. Internal Revenue Service website, underlining of text labels, 232, 233
U.S. National Academies website, sloppy writing on, 219
U.S. Postal Service's website
category scheme of, 20-21, 22
typing the state abbreviation required, 122-123
usability
developing functionality and infrastructure without concern for, 283
focus on, 245
focusing on bloopers affecting , 4
sacrificing for the sake of better graphic appearance, 224
testing websites for, 37
of the Web, 1, 3-4
usability bloopers. See bloopers
Usability Professionals Association website
making "none" an explicit and default radiobutton value, 134
underlined headings, 228
usability testing. See also testing
determining if choices are meaningful, 61
for this book, 302-303
validating design decisions, 283
of websites, 37
useless information, distracting links to, 37, 38
USER AGENT string, examining, 63
user interface
clickability of screen components on, 225
slapping on at the end, 283
text making up the bulk of, 195
using GUI toolkit terms for parts of, 200-201
user-interface designers
responsibilities of, 283
role of, 7
user-interface toolkits
allowing controls to be set to "noneditable", 149
treatment of checkboxes and radiobuttons , 148
users
adjusting font size , 253
allowing to opt into information sharing, 138
allowing to specify the search order, 185, 186
asking to identify their browser, 59-60, 61, 63
attracting attention to error messages, 264-265
designing Websites from the point of view of, 207
dumping at a generic page, 104, 105
dumping at another websites home page, 103-104
helping to enter data, 123, 124
maintaining login status for, 52
not distracting, 37
older than developers, 246-247
organizing websites and Web applications according to the needs of, 87
presenting meaningless options to, 58
referring to site visitors as, 207
resizing fonts, 249
selecting defaults specifically for, 138
testing text on, 206
users' data, methods for propagating throughout a site, 53-54
users don't know type of pointless choice, 58
USPS.gov. See U.S. Postal Service's website