Endnotes

¹ This chapter has benefited from cases in my e-commerce textbook, E-Commerce Management: Text and Cases.

² http://www.commonwealthclub.org/98-07bezos-speech.html

³ http://www.time.com/time/poy/intro.html

⁴ Beale, M. E-Commerce Success Story: eBay http://www.ecommercetimes.com/success_stories/success-ebay.shtml.

⁵ http://www.businessweek.com/magazine/content/01_13/b3725027.htm

⁶ http://www.commonwealthclub.org/98-07bezos-q&a.html

⁷ Cohen, A. (1999). Coffee with Pierre. December. http://www.time.com/time/poy/pierre.html.

⁸ http://www.worth.com/content_articles/0501_ceo_qa_whitman.html. Accessed December 2001.

⁹ http://www.commonwealthclub.org/98-07bezos-speech.html

¹⁰ Amazon.com 1999 Annual Report 10-K/A, p. 5.

¹¹ http://www.businessweek.com/1998/50/b3608001.htm

¹² The first quote is from http://www.businessweek.com/magazine/content/01_13/b3725027.htm

¹³ http://www.firstmonday.org/issues/issue6_5/wiggins/index.html

¹⁴ http://www.thestandard.com/article/0,1902,23703,00.html

¹⁵ http://www.thestreet.com/_cnet/stocks/timarango/1449487.html

¹⁶ This entire discussion is based on http://www.thestreet.com/_cnet/stocks/timarango/1449487.html

¹⁷ Thanks to my student, Eng Lim, for pointing this out.

¹⁸ http://www.businessweek.com/2000/00_08/b3669094.htm

¹⁹ http://www.businessweek.com/1999/99_15/b3624066.htm

²⁰ http://www.businessweek.com/1999/99_15/b3624066.htm

²¹ http://news.cnet.com/news/0,10000,0-1007-200-340493,00.html

²² Hansell, S. A Front-Row Seat As Amazon Gets Serious. nytimes.com. May 20, 2001.

²³ http://www.iredge.com/iredge/iredge.asp?c=002239&f=2005&fn=Target_Release9_11_01__689.htm

²⁴ http://www.internetnews.com/ec-news/article/0,,4_942931,00.html

²⁵ http://www.iredge.com/iredge/iredge.asp?c=002239&f=2005&fn=CCInstorePU1211__810.htm

²⁶ http://www.nytimes.com/2001/07/24/technology/ebusiness/24AMAZ.html

²⁷ Hansell, S. A Front-Row Seat As Amazon Gets Serious. nytimes.com. May 20, 2001.

²⁸ http://www.nytimes.com/2001/07/24/technology/ebusiness/24AMAZ.html

²⁹ Jacobus, P. (2001). eBay's Whitman: Net has lots of fight left. March 14. http://news.cnet.com/news/0-1007-200-5137192.html.

³⁰ Cox, B. (2002). eBay Hikes User Fees. January 17. http://www.internetnews.com/ec-news/article/0,,4_957321,00.html.

³¹ Bjornsson, M. (2001, Spring). eBay's Position in the Industry. http://www.cs.brandeis.edu/~magnus/ief248a/eBay/fiveforces.html.

³² Kenedy, K. (2001). The Future's In Portability, Say Sun, EBay Execs. March 15. http://www.internetweek.com/story/INW20010315S0001.