Index_V
- Integration Strategies and Tactics for Information Technology Governance
- A View on Knowledge Management: Utilizing a Balanced Scorecard Methodology for Analyzing Knowledge Metrics
- Measuring ROI in E-Commerce Applications: Analysis to Action
- Technical Issues Related to IT Governance Tactics: Product Metrics, Measurements and Process Control
- Governance Structures for IT in the Health Care Industry
- Chapter IX Extrinsic Plus Intrinsic Human Factors Influencing the Web Usage
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XI User Satisfaction with Web Portals: An Empirical Study
- Chapter XVII Internet Markets and E-Loyalty
- Chapter XVIII Web Systems Design, Litigation, and Online Consumer Behavior