satisfaction- related metrics, 242, 247-248
self-assessments: awareness, 2;
communication skills, 115;
knowledge, 33;
by leaders , 31;
personality, 59;
personal qualities, 33;
skills, 33;
talents, 196
self-directed work teams , 11, 64-65
self-reporting metrics, 247
Sensible Technicians, 48-51
Sensing type: characteristics of, 40-43;
Sensible Technicians, 48-51;
Sociable Facilitators, 49, 51-53
serial one-on-one sessions, 122-123
skills: communication, 102-114;
leadership success and, 25;
of Noble Funlovers, 55;
of Novel Transformers, 57;
self-assessment of, 33;
of Sensible Technicians, 50;
of Sociable Facilitators, 52
Sociable Facilitators, 49, 51-53
spontaneous reinforcement, 202-203
stickiness factor, 221, 223
Storming stage of team development: characteristics of, 66, 71, 164;
conflict during, 164-165
strategic planning: assessments of state of the team, 239, 241-248;
future direction of team, 250;
implementation steps, 250-251;
overview of, 237-239;
problem solving, 248, 250;
questions regarding, 277;
reviewing the team's past, 238-239
strengths, natural: description of, 31-32;
identifying of, 32-35;
questions regarding, 272;
types of, 32
stress: burnout caused by, 227;
consequences of, 228-232;
management strategies for, 228-232;
moderators of, 228;
problemsolving skills for reducing, 229;
"Progressive Relaxation" technique for, 231-232, 285-290;
relaxation response for, 231-232;
sources of, 225, 227
success: knowledge needed for, 24-25;
personal qualities needed for, 25-26;
planning for, 3-4;
skills needed for, 25;
traits associated with, 7
systematic problem solving, 138, 141