L., Iivonen M. Trust in Knowledge Management Systems in Organizations2004

WarDriving: Drive, Detect, Defend, A Guide to Wireless Security

ISBN: N/A
EAN: 2147483647

Year: 2004
Pages: 143

Authors: Chris Hurley, Michael Puchol, Russ Rogers, Frank Thornton

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Table of Contents
BackCover
Trust in Knowledge Management and Systems in Organizations
Preface
Section II: Trust in Online Communities
Section III: Citizens Trust on Institutions
Section IV: Towards Trust Models
Section I: Trust in Performing
Chapter 1: Managing Knowledge-Based Organizations Through Trust
Introduction
The Concept of Knowledge Management
The Concept of Trust
Trust in Social Capital
Discussion
Conclusion
References
Chapter 2: Trust Building as a Management Strategy
Introduction
Trust Building
Seeing Trust Ahead
Seeing Trust Behind
Seeing Trust Above
Seeing Trust Below
Seeing Trust Beside
Seeing Trust Beyond
Seeing Trust Through
Discussion
Conclusion
References
Chapter 3: Trust as Capital: The Foundation of Management
Introduction
Roads to Trust
Trust and Mistrust
Trust as Capital
Mistrust as Declining Capital
Conclusion
References
Section II: Trust in Online Communities
Chapter 4: Managing Cognitive and Affective Trust in the Conceptual RD Organization
Introduction
Theoretical Framework
Research Methodology
The Role of Infrastructure in Managing Trust Within the Conceptual Organization
Everyday Management of Trust and Distrust in the Conceptual Organization
Collaboration Data as Evidence of Trust
Conclusion
Acknowledgments
References
Endnotes
Chapter 5: Interpersonal Trust in Online Partnerships: The Challenge of Representation
Introduction
Interpersonal Trust
Trust and Time
The Focal Points of Trust
Case Study: The Challenge of Representing Trust
From Interaction Scenarios to Representations of Trust
Extracting Attributes
Interpersonal and System Trust: the Case of Privacy
Conclusion
References
Section III: Citizens Trust on Institutions
Chapter 6: Usability of Websites Contributing to Trust in E-commerce
Introduction
Theoretical Background
Usability as Enhancement of Trust
Pilot Study
Results
Discussion
Conclusion
References
Chapter 7: Citizens Trust in Ministries
Introduction
Main Concepts
Research Data
Emprical Results
Conclusions
References
Section IV: Towards Trust Models
Chapter 8: Trust in Technology Partnerships
Introduction
Components of Trust
Self-Reference as a Basic Component in Trust Building
Evolution of Trust
Trust Building in a Technology Partnership
Conclusion
References
Endnotes
Chapter 9: Exploring the Origins of New Transaction Costs in Connected Societies
Introduction
The Frictionless Paradigm in the Network Economy and Society
Challenging the Frictionless Paradigm
New Hierarchies in the Network Society
The Not-So-Frictionless Digital Economy
The Concentration in the Content and Infomediary Industry: The New Gatekeepers
Brands as Hierarchies
Relationship Changes in Digital Economy
Trust, Delegation and Bounded Sociability
Trust Dynamics
Bounded Sociability and Internet Social Capital
Conclusion
References
Endnotes
Chapter 10: Self-Organization and New Hierarchies in Complex Evolutionary Value Networks
Introduction
Trust in Networked Organization
Value Exchanges and Value Creation
Self-Organization vs. Hierarchies
Management in Complex Evolutionary Networks
Conclusions
References
Chapter 11: A Belief-Based Model of Trust
Definition of Trust and its Cognitive Anatomy
Trust as a Three Party Relationship
Generalizing Trust: Classes of Tasks and Classes of Agents
Degrees of Trust: A Principled Quantification of Trust
When Trust is Too Few or Too Much
Conclusions
Acknowledgment
References
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
List of Figures
List of Tables