Chapter 11: A Belief-Based Model of Trust


Rino Falcone
Institute of Cognitive Sciences and Technologies, Italy

Cristiano Castelfranchi
Institute of Cognitive Sciences and Technologies, Italy

Copyright 2004, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.

Abstract

In this chapter, we present a socio-cognitive analysis of trust. In this model trust is conceived as a crucial attitude useful for delegating or not a specific task, and it is strongly based on specific beliefs, and on different cognitive ingredients. Characterising the basic elements on which trust is founded is very important not only for a psychological view of this phenomenon but also for better understanding how this attitude works. This model allows to distinguish between internal and external attributions (to the trustee) and for each of these kinds of attribution it allows to distinguish among several sub-components: competence, disposition, unharmfulness and so on. The analysis of the trust concept tries to show the importance of its role in knowledge management and systems in organisations. Trust is strongly supported by the organisation roles and functions, but in order to really understand how organisations work it is necessary to explore such inter-relational notions as delegation and trust.




L., Iivonen M. Trust in Knowledge Management Systems in Organizations2004
WarDriving: Drive, Detect, Defend, A Guide to Wireless Security
ISBN: N/A
EAN: 2147483647
Year: 2004
Pages: 143

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