Research Goals and Objectives

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As Bonini and Adams (1991) and Dickson and DeSanctis (1986) suggested, cross-cultural factors with an empirical methodology pertaining to IS managers' satisfaction and motivation in comparative management studies are very important subjects in the area of IS literature. However, a cross-culturally related topic such as cross-cultural influence on IS managers and IS expatriate managers has been receiving little attention in the IS literature. Therefore, this research may have significance in the following three ways for cross-cultural studies for the behaviors of IS managers. First, comparative studies of Korean IS expatriate and American IS managers' behaviors and values pertaining to their job satisfaction and performance would provide a contribution to the existing IS literature because there were not many studies in this area. Previous researches have emphasized cross-cultural behaviors only with IS managerial thoughts developed in America. Furthermore, there were few cross-cultural studies based on Korean IS expatriate and America IS managers. This research has attempted to measure the influence of both national IS managers' cultural impact on their behaviors, attitudes and values. Second, this research may explain the adaptation of Korean IS expatriate managers' attitudes and value systems toward their organizations, which are different from those inherited and developed by their traditional culture. In other words, this study attempted to analyze how values and behaviors of Korean IS managers are sustained or changed to meet different cultural factors in which IS managers are operating. These factors are important because those values and behaviors are closely related to the job satisfaction and performance of IS managers in their organizations. In addition, IS literature usually has not paid much attention to expatriate managers' cultural factors in explaining the adapting behaviors of Korean IS expatriate managers to new cultural situations. The final contribution may be the examinations of Hofstede's (1980, 1984) four cultural dimensions: individualism versus collectivism, femininity versus masculinity, uncertainty avoidance and power distance. As a result, this research was designed to examine cross-cultural managerial performances, values and job satisfaction on both Korean IS expatriate managers and American IS managers in the banking industry. This research was conducted to examine the following goals and objectives:

  1. To examine the differences and similarities of the cultural influences on American IS and on Korean IS expatriate managers. Five job descriptive variables such as work, supervision, promotion, pay and coworkers-were used to test the first objective. Self-rated performance and values were also used to examine the uniqueness and similarity of the groups of two national IS managers.

  2. To examine the dimensions of the culture between the two groups of national IS managers. Using 35 questions in the questionnaire, the dimensions of individualism versus collectivist, uncertainty avoidance, power distance, work role of femininity and masculinity environment were tested.

  3. To examine Korean IS expatriate managers to determine if they have adapted American managerial practices or if they have enforced their own culturally oriented policies at the personal level and at the organizational level of the organizations.



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Advanced Topics in Global Information Management (Vol. 3)
Trust in Knowledge Management and Systems in Organizations
ISBN: 1591402204
EAN: 2147483647
Year: 2003
Pages: 207

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