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Wayne W. Huang, Ohio University, USA
Kwok-Kee Wei, National University of Singapore, Singapore
John Lim, National University of Singapore, Singapore
Copyright © 2004, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
This chapter deals with the use of a group support system (GSS) to support virtual team-building. Literature review on Group Support Systems (GSS) indicates that most prior GSS research focuses on supporting face-to-face teamwork, and few studies were conducted in supporting virtual teamwork and team-building. When virtual teamwork becomes more common in modern organizations, how GSS can be used to enhance virtual team-building is becoming an important research issue. This chapter proposes a conceptual team-building framework. By embedding this conceptual framework into a GSS, the GSS may have the potential to support virtual team-building. Based on the framework, a set of testable research propositions is formulated, and some suggestions for future GSS research are discussed.
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