MCDST 70-272 Exam Cram 2. Supporting Users & Troubleshooting Desktop Applications on a Windows XP Operating System (Exam Cram 2)

MCSA/MCSE 70-291 Exam Cram: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure (2nd Edition)

ISBN: 0789736187
EAN: 2147483647

Year: 2003
Pages: 119

Authors: Diana Huggins

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Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System Exam Cram 2 (Exam 70-272)
Table of Contents
Copyright
The 70-272 Cram Sheet
CONFIGURING, TROUBLESHOOTING, AND CUSTOMIZING THE OPERATING SYSTEM
CONFIGURING, CUSTOMIZING, AND TROUBLESHOOTING INTERNET EXPLORER
CONFIGURING, CUSTOMIZING, AND TROUBLESHOOTING OUTLOOK EXPRESS
CONFIGURING, CUSTOMIZING, AND TROUBLESHOOTING OFFICE APPLICATIONS
CONFIGURING, CUSTOMIZING, AND MANAGING OUTLOOK
CONFIGURING AND TROUBLESHOOTING HARDWARE
CONFIGURING AND TROUBLESHOOTING NETWORK CONNECTIVITY
CONFIGURING AND MANAGING APPLICATION SECURITY
IDENTIFYING AND RESPONDING TO SECURITY EVENTS
A Note from Series Editor Ed Tittel
About the Authors
About the Technical Editor
Acknowledgments
We Want to Hear from You
Introduction
Taking a Certification Exam
Tracking MCP Status
How to Prepare for an Exam
About This Book
Self-Assessment
MCDSTs in the Real World
The Ideal MCDST Candidate
Putting Yourself to the Test
What s Next?
Chapter 1. Configuring, Customizing, and Troubleshooting the Operating System
Configuring the Operating System to Support Applications
Resolving Issues Related to Customizing the Operating System to Support Applications
Exam Prep Questions
Chapter 2. Configuring, Customizing, and Troubleshooting Internet Explorer
Configuring and Troubleshooting Internet Explorer
Resolving Issues Related to Customizing Internet Explorer
Exam Prep Questions
Chapter 3. Configuring, Customizing, and Troubleshooting Outlook Express
Configuring and Troubleshooting Email and Newsgroup Accounts
Resolve Issues Related to Customizing Outlook Express
Managing Data in Outlook Express
Exam Prep Questions
Chapter 4. Configuring, Customizing, and Troubleshooting Office Applications
Installing Office
Resolving Issues Related to Customizing an Office Application
Exam Prep Questions
Chapter 5. Configuring, Customizing, and Managing Outlook
Configuring Email Accounts in Outlook
Configuring and Troubleshooting Newsgroup Account Configurations
Using Outlook with Multiple Email Accounts
Customizing Outlook Settings
Managing Outlook Data
Exam Prep Questions
Chapter 6. Configuring and Troubleshooting Hardware
Resolving Hardware Issues
Using Storage Devices
Resolving Print Issues
Exam Prep Questions
Chapter 7. Configuring and Troubleshooting Network Connectivity
Identifying and Troubleshooting Network Problems
Identifying and Troubleshooting Name Resolution Problems
Identifying and Troubleshooting Network Connectivity Problems Caused by the Firewall Configuration
Exam Prep Questions
Chapter 8. Configuring and Managing Application Security
Identifying and Troubleshooting Problems Related to Security Permissions
Managing Application Security Settings
Exam Prep Questions
Chapter 9. Identifying and Responding to Security Incidents
Identifying and Responding to Security Events
Exam Prep Questions
Chapter 10. Practice Exam 1
Chapter 11. Answer Key for Practice Exam 1
Answer Key
Chapter 12. Practice Exam 2
Chapter 13. Answer Key for Practice Exam 2
Answer Key
Appendix A. Need to Know More?
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Appendix B. CD Contents and Installation Instructions
Multiple Test Modes
Random Questions and Order of Answers
Detailed Explanations of Correct and Incorrect Answers
Attention to Exam Objectives
Installing the CD
Technical Support
Glossary
Index
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