| Welcome to the 70-272 Exam Cram 2! Whether this is your first or your fifteenth Exam Cram 2 series book, you'll find information here that will help ensure your success as you pursue knowledge, experience, and certification. This introduction explains Microsoft's certification programs in general and describes how the Exam Cram 2 series can help you prepare for the Microsoft Certified Desktop Support Technician, Microsoft Certified Systems Engineer, and Microsoft Certified Systems Administrator exams. Chapters 1 “9 are designed to remind you of everything you'll need to know to take ”and pass ”the 70-272 exam. The two practice exams should give you a reasonably accurate assessment of your knowledge ”and, yes, we've provided the answers and their explanations to the tests. Read the book and understand the material, and you'll stand a very good chance of passing the test. Exam Cram 2 books help you understand and appreciate the subjects and materials you need to pass Microsoft certification exams. Exam Cram 2 books are aimed strictly at test preparation and review. They do not teach you everything you need to know about a topic. Instead, we present and dissect the questions and problems we've found that you're likely to encounter on a test. We've worked to bring together as much information as possible about Microsoft certification exams. Nevertheless, we recommend that you begin by taking the Self-Assessment that is included in this book, immediately following this introduction, to completely prepare yourself for any Microsoft test. The Self-Assessment tool will help you evaluate your knowledge base against the requirements for a Microsoft Certified Desktop Support Technician (MCDST) under both ideal and real circumstances. Based on what you learn from the Self-Assessment, you might decide to begin your studies with some classroom training, some practice with Windows XP Professional and Office XP, or some background reading. On the other hand, you might decide to pick up and read one of the many study guides available from Microsoft or third-party vendors on certain topics, including the award-winning Training Guide series from Que Publishing. We also recommend that you supplement your study program with visits to www.examcram2.com to receive additional practice questions, get advice, and track the MCDST program. We also strongly recommend that you install, configure, and work with Windows XP Professional, Office XP, and Windows 2000 Server or Windows Server 2003 because nothing beats hands-on experience and familiarity when it comes to understanding the questions you're likely to encounter on a certification test. Book learning is essential, but without a doubt, hands-on experience is the best teacher of all! The accompanying CD contains MeasureUp exam-simulation software. |
