Leveraging the Directory Service

With the successful deployment of the HRP extranet, HugeCo directory designers have begun to make plans for additional directory-enabled extranet applications. These applications will continue to leverage the directory to improve service to HugeCo retailers and customers.

Directory Deployment Impact

The HRP retailer extranet has enhanced HugeCo's business in the following ways:

• Product literature and prices are disseminated more quickly and at a lower cost to HugeCo.

• Retailers receive more proactive notification of product announcements, special promotions, and so on via the personalized start page.

• Retailers can communicate more effectively with HugeCo concerning outstanding orders. Orders can be placed and tracked 24 hours a day, 365 days a year, and any clarifications required by craftspersons on the assembly line can be handled electronically .