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Understanding and Deploying LDAP Directory Services > 5. Defining Your Directory Needs > Setting Goals and Milestones

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Setting Goals and Milestones

Although not specific to the topic of directories, it is important to set some good goals and milestones for your directory design and deployment efforts. This task is often overlooked, even though everyone knows that goals and milestones are part of any good project plan. In this section, we discuss the purpose of goals and milestones and explain how to choose them.

Goals

Good goals help to motivate people by providing a target to aim for. They help to set and communicate expectations both inside and outside the directory deployment team. Goals are used to measure accomplishments and recognize success. For your directory service effort, you should try to choose some goals early so you have something to shoot for throughout the project.

A good goal tells both what is expected and when , and it is easily understood by everyone involved in a project. Goals should be realistic, and the people who are asked to meet them should believe they are achievable. Goals should also be measurable; that is, it should be clear to everyone when a goal has (or has not) been reached.

Some examples of good directory-service design and deployment goals might include

  • Requirements document completed and published for other groups to comment on.

  • Initial directory design completed and published.

  • Directory service up and running in a pilot environment.

  • Revised directory design completed and published.

  • Production-quality directory service deployed with one directory-enabled application relying on the service.

  • Achieve during every week 8 out of 10 employees directly or indirectly use the directory service.

  • Achieve a 25% reduction in the time it takes to create all the necessary accounts and prepare the computing environment for a new hire.

  • Achieve a 10% reduction in the time and effort required by system administrators to manage data within your organization.

Of course, you should choose target dates for these goals. Assigning accurate dates is usually difficult unless you have worked on a similar directory design and deployment project in the past. For some of the more distant goals, you should avoid trying to set a target date initially and just plan to set it as the project progresses. In some situations a schedule may be imposed on you and you won't have that luxury!

Milestones

Use a set of milestones to measure progress toward your goals. Milestones are especially important when the time frame in which you might achieve a particular goal is well into the future (more than a few months away); this way, you can use the milestones to check if you are on track to meet the goal. Milestones also help you know when to adjust your overall schedule. If you achieve a milestone early, it might be possible to pull your entire schedule in and shorten the project plan. If you are late in reaching a milestone, the overall schedule probably needs to be lengthened. Finally, showing advancement against a set of milestones demonstrates real progress, which can help you when you need additional funding or buy-in from other groups.

Like good goals, good milestones help motivate people by providing intermediate targets they can aim for. As someone once said, "If not for deadlines, nothing would ever get done." If you are managing a directory design and deployment project, be sure you set achievable milestones and encourage individuals and the team to celebrate when they are reached.

Choosing milestones is often easy after you have picked your goals. The milestones should simply fall out of the goal as a series of tasks that must be accomplished to achieve the goal. For example, some reasonable intermediate milestones for the second sample goal we mentioned earlier (initial directory design completed and published) might include the following:

  • Data and schema design completed.

  • Namespace design completed.

  • Server topology and replication design completed.

  • Privacy and security design completed.

  • Initial draft of complete design shared with your immediate colleagues to solicit feedback.

Keep in mind that the purpose of milestones is to help motivate you and your team and to mark progress. If creating and tracking a lot of detailed milestones do not fit with your work habits and you feel you can succeed without them, feel free to ignore our advice here. For most people, though, milestones are a useful tool for marking progress as they move through a large project. It is usually rewarding to complete small projects at intervals rather than waiting for the entire, long project to be completed.

Recommendations for Setting Goals and Milestones

We recommend that you select two or three short- term goals (achievable within the next three to six months) and two or three long-term goals for your directory design and deployment effort. Then, for each goal set some intermediate milestones. The milestones can be as frequent as you like, but a good rule of thumb is to create milestones that you will hit every couple weeks.

If you have a team of people working on the directory service, be sure to involve them in the goal- and milestone-setting process and make sure they know what is expected of them individually. People who are involved in setting the goals and milestones will have a better understanding of them ”and they'll be more motivated to achieve them.

Tip

Share status information about goals and milestones with all who are involved or interested in your directory service efforts. Actively use the milestones to track progress toward your goals. By advertising exactly what you hope to accomplish and when, you implicitly enlist the aid of others and set reasonable expectations for the directory service deployment process.





Understanding and Deploying LDAP Directory Services,  2002 New Riders Publishing
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Index terms contained in this section

defining
         directory needs
                    goals and milestones 2nd 3rd 4th
directories
         needs
                    goals and milestones 2nd
goals
          directory needs
milestones
          directory needs 2nd 3rd 4th
needs
         directories
                    goals and milestones 2nd 3rd 4th

2002, O'Reilly & Associates, Inc.



Understanding and Deploying LDAP Directory Services
Understanding and Deploying LDAP Directory Services (2nd Edition)
ISBN: 0672323168
EAN: 2147483647
Year: 1997
Pages: 245

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