Understand how your directory service impacts the overall business. How does it save money? How does it cost money? Knowing this information can help you maneuver through the politics of your organization more effectively.
Understand the various costs associated with each portion of your directory life cycle ”design, piloting, deployment, and maintenance.
Hardware and software costs are lower than personnel costs. Reduce bottlenecks that prevent your staff from being efficient.
Automate repetitive processes.
Seek input from your maintenance and deployment staffs on how efficiency can be improved.
Understanding and Deploying LDAP Directory Services, 2002 New Riders Publishing