index_M

M

Maintenance

contracted software, 171–72

customized software, 170

documentation, 70–71, 178, 221–22

off-the-shelf software, 169–70

overview, 7, 20–22, 173, 179

regression testing, 178–79

risk management, 197

software purchases, 172–73

standards, 47–48

types, 173–78

Malcolm Baldrige Award, 242

Management

accountability, 233

commitment, 230–31

defect analysis support, 125

inadequate, 184

reports to, 25, 52

review, 11

software safety, 189–90

See also Configuration management; Risk management

Management documents, 206–8

additional plans, 210

configuration management plan, 210

software development plan, 208–9

software quality system plan, 70, 209–10

Managerial risk, 194–196

Manufacturers' user group standards, 42

Measurability

design, 64, 214

requirements, 64, 213–14

standards, 9

Measurement collection, defect analysis, 98, 111–15

Metrics, defect, 98–99, 107–11, 123–24, 125

program implementation, 123–27

simplicity and validity, 127

successful characteristics, 126–27

testing, 127

Misuse, software, 197

Mitigation, risk, 201

Moderator, inspection, 56

Module, 3, 133

Module testing, 74, 76–77, 91, 92