Industry Contributors

Randolph C. Blazer is Chairman and Chief Executive Officer of KPMG Consulting, one of the world's largest consulting and systems integration firms. Under Mr. Blazer's leadership, KPMG Consulting launched the second largest IPO of NASDAQ's history, had 18 consecutive quarters of double-digit growth (1997-2001), increased revenues from $800 million to nearly $3 billion, and institutionalized a "Client for Life" culture resulting in a 96% retention rate of KPMG Consulting's top clients .

Paul Daversa is President and CEO of Resource Systems Group , one of the most sought-after executive search firms for enterprise software and broadband communications by the venture community and the companies they back, as well as by Fortune 500 organizations. Mr. Daversa, who personally architected the firm's strategy to support GE's globally acclaimed e-Business executive search campaign, is frequently sourced by major national news media on job market trends and conditions.

Patrick F. Flynn, Vice President and Chief Information Officer of truck manufacturer PACCAR Inc., is a manufacturing and service industry veteran who has implemented global client-server architectures and software process improvements. He is responsible for the design and implementation of award-winning electronic commerce products, and is a sought-after speaker on enhancing multi- tier supply chain networks using electronic commerce.

Scott Hayward is Managing Director at JP Morgan Chase & Company, where his 14-year career with the company has spanned strategy, operations, sales, service and technology. He heads client service and marketing for the Americas in the investment management business, was previously Chief Operating Officer of the Americas in the investment banking division, and spearheaded several reengineering efforts in swaps, private banking, human resources, and finance.

Dale Kutnick, Chairman, CEO and Research Director of META Group, is a recognized authority in all phases of the IT industry and is sourced extensively by the business and industry trade press. Mr. Kutnick, whose analysis spans two decades, co-directs all of META Group's research and analytic activities, and contributes to the company's Executive Directions program, which prepares customized research for CIOs.

Dr. Jerry Luftman is Executive Director and Distinguished Service Professor for the graduate Information Systems programs at the Stevens Institute of Technology. Dr. Luftman, whose 22-year career with IBM included CIO, is best known for his Strategic Alignment Maturity Model, which was developed from over ten years of research and testing with Fortune 500 companies and is the basis of a benchmarking study sponsored by The Conference Board and the Society for Information Management.

Chuck Martin is Chairman and CEO of the NFI Research, a U.S.-based research firm exploring the future of electronic business (E-business) and the Internet. Mr. Martin helped shape the Internet landscape through his work as a corporate Internet strategist for a variety of industries and businesses, as author of the best-selling books Managing for the Short Term , The Digital Estate , Net Future , and Max-e-Marketing in the Net Future , and as a journalist for several high-profile print and electronic media.

Jack Mollen is Senior Vice President of Human Resources at EMC Corporation, where he is responsible for all global human resources for EMC's 24,000 employees. His extensive HR experience includes senior management positions at Citigroup, where he managed the HR operations for 90,000 employees in 100 countries for the merged global operations and technology organizations of CitiCorp and Travelers, and at Harris Corporation, where he also had responsibility for information systems, engineering services, merger and acquisitions, facilities, and quality.

Honorio J. Padron is President, Business Services, Exelon, where Unicom's merger with PECO Energy brought to bear Mr. Padron's experience as both a business executive and an information technology executive. Throughout his career, he has served as Executive Vice President of Process Engineering and CIO at CompUSA and has held several executive management positions at companies such as PepsiCo, Flagstar and Burger King Corporation.

Don Peppers, founder and partner of the management consulting group, Peppers and Rogers Group, is co-author , with Martha Rogers, Ph.D., of several highly acclaimed business books on customer relationship management (CRM), including The One to One Future , Enterprise One to One , The One to One Fieldbook (co- authored with Bob Dorf), The One to One Manager , and One to One B2B . Mr. Peppers has delivered countless keynote addresses, workshops and consulting projects for clients on six continents.

Chris Perretta is Senior Vice President and Chief Information Officer for GE Capital Card Services, which provides private financial services to North America retailers and their private and commercial customers. Mr. Perretta also served as Chief Technology Officer for GE Capital, and previously spent 13 years with Andersen Consulting in its New York, France and UK consultancy practices.

Kevin Poulter is Head of Business Integration at British American Tobacco, where his responsibility for the company's overall business technology portfolio spans application architecture and integration strategy to B2B integration and information management. Before joining British American Tobacco, he was Chief Tech nology Officer at Computer Science Corporation, co-founded Ontology.org, and participated in several e-business standards initiatives, such as ebXML, eCo and ICE.

Howard Smith is Chief Technology Officer for Computer Science Corporation's European Group and co- chair of the Business Process Management Initiative. As co-founder of BPMI.org he has contributed to the development andadoption of Business Process Modeling Language (BPML). Previously, as CSC's director of e-business strategy, he co-founded Ontology.org and through his involvement as an invited expert to CommerceNet's eCo Framework Project, created the seminal ideas which led to many of today's well known XML standards for B2B e-commerce.

Tom Trainer is a recognized, 34-year industry veteran who spearheaded major IT efforts for the likes of Eli Lilly and Company, Reebok International, and Joseph E. Seagram and Sons, and was most recently Executive Vice President and CIO of Citigroup. Mr. Trainer has lectured extensively internationally on the role of information technology in the consumer packaged goods, pharmaceuticals and electronics industries. He currently serves as Chairman of the Executive Committee of enamics, Inc.

Carl Wilson is Executive Vice President and CIO of Marriott International, Inc., where he has global accountability for all business information technology resources. His extensive career in information technology spans the hospitality, paper, retail and food and beverage industries, has made him a favorite source among business and industry media, and a repeat honoree of such distinguished industry titles as CIO 100 and InformationWeek 500.